Define Objectives and KPIs That Actually Move the Business
Turn vague ambitions into SMART goals that everyone understands and rallies around. A single North Star metric, like qualified pipeline or trial-to-paid conversions, keeps teams aligned when decisions get tough and trade-offs become unavoidable.
Define Objectives and KPIs That Actually Move the Business
Choose leading and lagging indicators mapped to awareness, consideration, and conversion. Pair reach with engagement quality, and pipeline with win rate. Ask yourself which metric, if doubled, would change the business trajectory this quarter.